General FAQ

Evojili FAQ — All your questions answered here

From registration to withdrawal, bonuses to betting — find clear answers to all your Evojili questions in one place.

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FAQ Categories

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Registration & Account

Learn how to register at Evojili, verify your account, and manage your profile.

Deposits & Withdrawals

All your questions about deposits and withdrawals — covering bKash, Nagad, Rocket, and all other payment methods.

Bonuses & Promotions

How to claim and use welcome bonuses, cashback, free bets, and VIP offers.

Betting & Sports

Detailed guides on how to place bets, understand odds, and use live betting and cash-out.

Security & Verification

Account security, KYC verification, password reset, and reporting suspicious activity.

Casino & Games

Rules and common questions about Live Casino, slots, poker, and other games.

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Registration & Account 8 Questions

The registration process at Evojili typically takes 2 to 3 minutes to complete. On the registration page Enter your name, mobile number or email address, and a strong password. Once OTP verification is complete, your account will be activated and you can log in and start betting right away.

You must be at least 18 years old to register on Evojili. During account verification, you may be required to submit a copy of your national ID or passport as proof of age. This platform is not available to anyone under 18.

No, Evojili's rules allow each person to hold only one account. Creating multiple accounts using the same device, IP address, or banking details may result in all accounts being suspended and any funds being forfeited.

After logging in, you can update your email, mobile number, and password from the Settings section. To change your registered name or date of birth, Help Center contact us and verify your identity.

KYC (Know Your Customer) is the identity verification process. Since Evojili operates under an international license, KYC verification is mandatory for withdrawals above a certain amount or for high-limit transactions. Submit a scanned copy of your NID or passport and verification is completed within 24 hours.

If your account is suspended, the Evojili support team will email you the reason. Help Center Reach out via Live Chat or email us at support@evojili.im. In most cases, your account can be reactivated after completing KYC verification or providing the required information.

On the login page Click the "Forgot Password?" link. Enter your registered email or mobile number — an OTP or reset link will be sent to you. Use it to set a new password. Your password should be at least 8 characters long and include uppercase letters, numbers, and symbols.

Yes, to permanently close your account, Help Center submit a request. Before closing your account, make sure your balance is zero and there are no pending bets or withdrawals. Once closed, re-registering with the same details may not be possible.
Deposits & Withdrawals 8 Questions

The minimum deposit on Evojili starts from ৳500. Limits may vary by payment method. The minimum is ৳500 for bKash and Nagad, and ৳1,000 for bank transfers. You can view the limits for each method in the Payment section after logging in.

Evojili supports all major payment methods available in Bangladesh, including bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency (USDT, BTC). Deposit using any method and your balance is updated instantly.

evojili typically processes withdrawal requests within 15 minutes to 24 hours. Transfers to bKash and Nagad usually arrive within 30 minutes. Bank transfers may take 1–3 business days. If KYC verification has not been completed, your first withdrawal may be delayed.

evojili does not charge any fees on deposits. However, your mobile banking provider (e.g., bKash) may apply their own transaction fees. There are no withdrawal charges from evojili's side either — though fees from your bank or payment gateway may apply.

First, wait 15 minutes and refresh the page. If the issue persists, contact support with a screenshot of the transaction and your transaction ID. Help Center Contact us via Live Chat and our support team will resolve your issue promptly.

The daily withdrawal limit at Evojili depends on your account type and verification level. Standard accounts can withdraw up to ৳1,00,000 per day, while VIP accounts enjoy significantly higher limits. Log in and check the Payments section for your exact limit.

Yes, Evojili supports USDT (TRC20, ERC20) and Bitcoin. Crypto deposits are credited after blockchain confirmation (usually 5–30 minutes). Crypto withdrawals are also processed quickly and come with higher transaction limits.

Withdrawals are commonly rejected due to incomplete KYC verification, unmet bonus wagering requirements, or incorrect payment details. The rejection email will state the reason. Resolve the issue and resubmit your withdrawal request, or Help Center contact us.
Bonuses & Promotions 6 Questions

After your first deposit as a new Evojili member, you'll receive a 100% welcome bonus. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. To claim your bonus, Of registration No promo code needed — the bonus is applied automatically.

No, bonus funds cannot be withdrawn directly. You must meet the wagering requirements before a bonus becomes withdrawable. Typically, you need to wager 10–20 times the bonus amount. Once the conditions are met, the bonus is transferred to your main wallet and can be withdrawn.

When you receive a free bet, you'll see the free bet option on your bet slip after logging in. Use it on any eligible match or game. If the free bet wins, the winnings are added to your main wallet — however, the free bet stake itself is not returned.

Evojili offers a weekly reload bonus for regular members. Deposit a specified amount every Monday to qualify. Terms and conditions may vary, so log in and check the Promotions section for the latest offers.

evojili's cashback program returns a portion of your net losses within a set period. Cashback is generally credited on a weekly or monthly basis, directly to your main wallet, with no wagering requirements — so you can withdraw it straight away.

Yes, Evojili has an active referral program. Refer a friend or acquaintance — when they register and make their first deposit, you receive a set bonus amount. Find your referral link in the Profile section after logging in.
Betting & Sports 6 Questions

At Evojili, you can bet on over 30 sports including cricket, football, tennis, basketball, volleyball, hockey, and eSports. Bangladeshi users get special odds on IPL, BPL, World Cup, and Asia Cup matches. In the Sports section View all matches.

Yes, Evojili supports live betting. You can watch real-time odds shift as the match unfolds and place bets at any moment. Live betting also includes a cash-out option — settle your bet at a specific point to lock in your winnings.

Once the match ends and the result is confirmed, winnings are automatically credited to your main wallet. Settlement typically happens within 15 minutes of the final whistle. Occasionally, it may take a little longer to verify the official result.

If a match is cancelled or abandoned, Evojili generally refunds the full stake. However, if a certain portion of the match has been played, the result may be deemed valid. For detailed rules, Terms & Conditions on the page.

A single bet covers one outcome in one match. A parlay or accumulator combines 2 or more matches in a single bet — you only win if all selections come through. Parlays carry higher risk, but the potential payout is much greater.

evojili's In the Betting Tips section Get expert analysis and predictions. Plus, In the Match Odds section Check the latest odds for all matches and make your picks. Remember to always bet responsibly.
Security & Privacy 4 Questions

Yes, Evojili operates under an international gaming license and uses 256-bit SSL encryption. Every transaction is encrypted and your personal information is kept secure. Our Privacy Policy Read more to find out.

After logging in, go to Profile → Security Settings → Two-Factor Authentication. Enable 2FA using your mobile number or an authenticator app. From then on, an OTP will be required each time you log in, keeping your account significantly more secure.

Change your password immediately and log out of all active devices. Then Help Center Report it to support@evojili.im or via live chat. The support team will act quickly to secure your account.

No, Evojili never sells or shares your personal information with third parties. Data may only be disclosed to regulatory authorities when legally required. For full details, see our Privacy Policy. you will receive.
Casino & Games 4 Questions

Evojili offers 500+ games including Live Casino, slots, roulette, blackjack, baccarat, poker, and Andar Bahar. In the new games section Browse the latest games added to the platform. Fresh content is regularly added across all game categories.

Yes, Evojili's Live Casino features multiple tables with Bangla-speaking dealers so you can play in your own language. Dealers speaking English, Hindi, and other languages are also available. Live games run 24 hours a day.

Yes, all games on Evojili are tested by accredited third-party auditors. Random Number Generator (RNG) technology is used to ensure completely fair outcomes. The RTP (Return to Player) for each game is available in the game details.

High Roller Members get access to exclusive high-limit tables, a dedicated personal account manager, faster withdrawals, and special bonus offers. High Roller status is awarded automatically once you reach a set betting or deposit threshold.
If you can't find the answer you're looking for, reach out to our Help Center support team — 24/7 live chat is available.

Still have questions? Or ready to get started?

Register for free on Evojili and claim a 100% welcome bonus on your first deposit. Our support team is always on hand to help with any questions.

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